Introduction

Welcome to Metatrace Pty Ltd (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website www.metatrace.au.

Information We Collect

Personal Information:

When you contact us or use our services, we may collect personal details such as your name, email address, phone number, and any other information you choose to provide.

Technical Data:

We collect information about your device and how you interact with our website. This includes your IP address, browser type, operating system, referral URLs, and pages viewed.

Cookies and Tracking Technologies:

Our website uses cookies and similar technologies to collect information about your browsing activities. Cookies help us understand how you use our site and improve your experience. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Services:

To respond to your inquiries, process your requests, and provide the services you need.
To enhance our website’s functionality and user experience.

Communication:

To send you updates, newsletters, and other information you have requested or we believe may be of interest to you.
 

Analytics:

To analyze website usage and performance to improve our services and develop new features.
 

Legal Compliance:

To comply with legal obligations and protect our legal rights.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers:

Third-party vendors who assist us in providing and improving our services. These providers have access to your information only to perform tasks on our behalf and are obligated to protect your data.

Legal Requirements:

If required by law, we may disclose your information to comply with legal processes, enforce our terms of service, or protect our rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have certain rights regarding your personal information, including:

Access:

The right to request a copy of the personal information we hold about you.

Correction:

The right to request corrections to any inaccuracies in your personal data.

Deletion:

The right to request the deletion of your personal information, subject to certain exceptions.

Objection:

The right to object to the processing of your personal data in certain circumstances.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Metatrace Pty Ltd
enquiries@metatrace.au

Effective Date

5 August 2024